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Room Assignments
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Observatory Guesthouse Terms & Conditions

Observatory Guesthouse accommodation Terms and Conditions.
Variations to these conditions may only be made by prior arrangements with the owner in writing.
NOTE: CHECK IN TIMES ARE 2 PM TO 6 PM
Check ins outside these times need to be arranged on +61 8 9751 3336 or +61 499 005 241 or via email: 24 hours prior to arrival. stay@observatoryguesthouse.com

The description given is in good faith and we do not accept responsibility for misinterpretation.
To maintain a good standard for our guests we require certain conditions to be complied with.
We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.

•  Number of Guests should NOT exceed the number stated on the confirmation Notice.
• A Fee of 50% of the total booking will apply for each excess guest not agreed with the owners in advance.
•  There is NO capacity for extra beds in the room, we do not have roll out beds available.
•  Sorry no pets are not allowed.
• Smoking is not permitted anywhere inside the property. 
•  Parties and Functions are strictly prohibited.
• This property does not accept Schoolies/School Leaver bookings,except those booked via Surething Travel.
• We do not except guests under the age of 18 yearsexcept those booked via Surething Travel .
• No children allowed under any circumstances. 
• Parking allowance is for 1 standard vehicle only. Vehicles parked at owners own risk.
• The Observatory Guest House is in quiet peaceful surroundings,,disturbance to other guests or our neighbours including excessive noise is prohibited, if you are asked to leave for being a nuisance, there will be NO REFUNDS of your booking costs.
• Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
• The Observatory Guesthouse reserves the right to replace, with new, any missing, damaged or soiled items. Any additional cleaning will be charged appropriately and may include any cost for loss of business. The guest acknowledges that the charge may be debited from the credit card or charge facility used for payment of the booking.

Should you have booked a room through an online travel agent (OTA), such as Expedia or Booking.com, please contact that company directly in order to complete a cancellation or change, according to their terms, conditions and policies.


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